One-to-One Support

We provide telephone support to individuals living with HIV. These services aim to offer personalized assistance, guidance, and emotional support, helping you to navigate the challenges and complexities of living with the virus.

Here’s an overview of the benefits and features of one-to-one telephone support:

Emotional Support

Dealing with an HIV diagnosis can be emotionally overwhelming for individuals. One-to-one telephone support provides a safe and confidential space for clients to express their concerns, fears, and anxieties related to living with HIV. Skilled and compassionate support staff can offer active listening, empathy, and validation, helping clients cope with the emotional impact of their diagnosis.

Peer Support

Connecting HIV clients with individuals who have lived experience with HIV can be immensely beneficial. One-to-one telephone support can facilitate peer support connections, allowing clients to speak with someone who has gone through similar experiences and can offer guidance, encouragement, and a sense of community. Peer support can help alleviate feelings of isolation and provide hope and inspiration to clients.

Follow-up and Continuity

One-to-one telephone support is not limited to a single interaction. Support staff can establish a long-term relationship with HIV clients, offering ongoing support and follow-up conversations. Regular check-ins can help monitor clients’ well-being, address emerging concerns, and ensure they have the necessary resources and support networks in place.